topic Re: What a company in XPERIA archive

What a company

Jad1 — Mon, 03 Aug 2015 19:20:15 GMT

Got my z2 less than a year ago. Dropped it in 10cm of water for half a minute and touch got ruined. Went to the closest company and they said i had to pay for repairs. How cheap are you!!! False advertising at its finest. I should at leat got my "waterproIf" phone repaired!!!

Re: What a company

Uliwooly — Mon, 03 Aug 2015 19:35:31 GMT

@Jad1

I'm sorry to hear that but did you contacted your local Xperia Care?

http://support.sonymobile.com/global-en/contactUs/

Did you requested a vacuum test?

Perhaps when you dropped the phone the covers weren't firmly closed? are there any cracks or damage to the phone?

Re: What a company

Jad1 — Mon, 03 Aug 2015 20:40:48 GMT

Phone was sealed. No cracks anywhere since phone wasnt even dropped. They said it caused damage to screen and will require a new screen. I sent them a message but with no response. Im gonna talk to my local sony company tomorrow see if they might change their minds or find out the problem is different

Re: What a company

Uliwooly — Mon, 03 Aug 2015 21:00:30 GMT

@Jad1

Keep us updated.