https://community.sony.no/t5/xperia-archive/does-the-phone-need-returning-2-issues/m-p/3394659#M490485 <P>My wife's phone (Z3C) is only a few weeks old, the cover over the USB port will not stay closed, it's like it doesn't fit (she uses a mag charger all the time so never opens this herself), I cannot get it to close properly and it just comes open, meaning it's not dust or waterproof.</P><P>Also, the gyroscope doesn't seem to work, if she turns the phone landscap/portrait, 50% of the time it doesn't work unless you shake the phone quite hard (it then continues to work OK for a short time), we have tried a factory reset.</P><P>Does it need to be returned to Sony? (bought through a 3rd party on Amazon)</P> Mon, 03 Aug 2015 08:06:37 GMT Maff 2015-08-03T08:06:37Z https://community.sony.no/t5/xperia-archive/does-the-phone-need-returning-2-issues/m-p/3394659#M490485 <P>My wife's phone (Z3C) is only a few weeks old, the cover over the USB port will not stay closed, it's like it doesn't fit (she uses a mag charger all the time so never opens this herself), I cannot get it to close properly and it just comes open, meaning it's not dust or waterproof.</P><P>Also, the gyroscope doesn't seem to work, if she turns the phone landscap/portrait, 50% of the time it doesn't work unless you shake the phone quite hard (it then continues to work OK for a short time), we have tried a factory reset.</P><P>Does it need to be returned to Sony? (bought through a 3rd party on Amazon)</P> Mon, 03 Aug 2015 08:06:37 GMT https://community.sony.no/t5/xperia-archive/does-the-phone-need-returning-2-issues/m-p/3394659#M490485 Maff 2015-08-03T08:06:37Z https://community.sony.no/t5/xperia-archive/does-the-phone-need-returning-2-issues/m-p/3394660#M490486 <P>I would recommend that you contact your local Xperia support to sort things out here. See my signature for contact info.</P> Mon, 03 Aug 2015 08:29:37 GMT https://community.sony.no/t5/xperia-archive/does-the-phone-need-returning-2-issues/m-p/3394660#M490486 Samuel1 2015-08-03T08:29:37Z