topic Re: Phone crashes after 4.3 update in XPERIA archive

Phone crashes after 4.3 update

theblues — Thu, 14 Aug 2014 22:37:30 GMT

My phone keeps crashing all the time. must be new download 4.3 android jellybean. is their a patch. can i revert to an older software that works.

Topic edited by Rickard

Re: help

Thommo — Thu, 14 Aug 2014 22:43:16 GMT

Try to perform a system repair as this will often fix many issues

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)

Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

Re: Phone crashes after 4.3 update

DCDave — Wed, 20 Aug 2014 20:36:58 GMT

Unfortunately this is a known problem that hasn't been resolved as yet - seemingly from the Jelly Bean 4.3 pushed update. I'm not sure how hard Sony are working to resolve this issue on one of their 'getting older' mobiles but fingers crossed. They have also done really well to keep it out of the public domain.....

Even a hard reset put Jelly Bean 4.3 back on :(.

I await a solution