https://community.sony.no/t5/xperia-archive/system-update-broke-my-phone/m-p/3306797#M436887 <P>I recently did the system update for my Sony Xperia J using Pc companion. Since then my phone no longer works, it resets itself every few minutes if i try and do something as outragous as use an app or make a phone call. The phone was working fine until i installed the new software, now it has been reduced to an expensive, unattractive paperweight. I have done the update again following the repair my software option and now it resets itself every few seconds, I have also tried a factory reset on my phone which did not remove the update, though on the plus side i did lose all my contacts, photos and messages. Any suggestions on how to either fix or remove the update or should I just obliterate it with a seldgehammer and buy a more reliable brand?</P> Wed, 13 Aug 2014 20:34:33 GMT Necrista 2014-08-13T20:34:33Z https://community.sony.no/t5/xperia-archive/system-update-broke-my-phone/m-p/3306797#M436887 <P>I recently did the system update for my Sony Xperia J using Pc companion. Since then my phone no longer works, it resets itself every few minutes if i try and do something as outragous as use an app or make a phone call. The phone was working fine until i installed the new software, now it has been reduced to an expensive, unattractive paperweight. I have done the update again following the repair my software option and now it resets itself every few seconds, I have also tried a factory reset on my phone which did not remove the update, though on the plus side i did lose all my contacts, photos and messages. Any suggestions on how to either fix or remove the update or should I just obliterate it with a seldgehammer and buy a more reliable brand?</P> Wed, 13 Aug 2014 20:34:33 GMT https://community.sony.no/t5/xperia-archive/system-update-broke-my-phone/m-p/3306797#M436887 Necrista 2014-08-13T20:34:33Z https://community.sony.no/t5/xperia-archive/system-update-broke-my-phone/m-p/3306798#M436888 <P>Hi and welcome to the community! Since you're new please be sure that you have checked out our <A href="https://community.sony.co.uk/t5/Welcome/Discussion-guidelines/m-p/349678#U349678" target="_blank">Discussion guidelines.</A></P> <P>Sorry to hear about your phone. Have you tried to remove the battery for a while? Also try to remove the SIM and SD card and start the phone without the card inserted.&nbsp;</P> <P>If the behavior still persists,&nbsp;I suggest that you have your phone examined by a service center. Please contact your local Xperia support team for more information: <BR /> <BR /><A href="http://www.sonymobile.com/global-en/support/contact-us/" target="_blank" rel="nofollow noopener noreferrer">http://www.sonymobile.com/global-en/support/contact-us/</A></P> Thu, 14 Aug 2014 13:25:56 GMT https://community.sony.no/t5/xperia-archive/system-update-broke-my-phone/m-p/3306798#M436888 Alexander1 2014-08-14T13:25:56Z