topic Re: weird phone issue in XPERIA archive

weird phone issue

jedat — Wed, 13 Aug 2014 18:12:37 GMT

Hi all phone has randomly turned itself off today, no response when i tried to reboot. Quick search online and found the power button/volume up key combo which worked. 15 mins later phone was off again. previous key combo wouldn't work, had to leave phone for over an hour tried again and it worked. This has happened 4 times today now.

Also since the 3rd reboot the gyro on my phone doesn't seem to work properly, phone rotates correctly but when playng a game (despicable me if it makes any difference) the tilt function no longer works. at first it was just when phone tilted to right but following the 4th reboot now both directions.

anyone any ideas?

Cheers

Jedat

Re: weird phone issue

Sam — Thu, 14 Aug 2014 02:24:40 GMT

Have you attempted a firmware repair:

1. Download the PC Companion software from http://www.sonymobile.com/gb/tools/pc-companion/
and install it on your PC.
2. Install and open PC Companion then select Support Zone.
3. Phone Software Update.
4. Start.
5. Repair Phone
6. Continue
7. Accept data removal
8. Next
9. Wait for prepare
10. Select Phone
11. Follow the connection steps

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Re: weird phone issue

jedat — Fri, 15 Aug 2014 14:58:08 GMT

Thanks for the idea, tried this, when hooked up got told that no firmware could be found for my phone.

Have tried a factory reset and problem still exists, also now when i try to add apps back onto my phone some refuse to open, (spotify) no matter how many times i try, just repeatedly tells me it failed to start, about 5 times per attempt.

Anyone else have any ideas?

TIA

Jedat:smileyrolleyes:

Re: weird phone issue

Sam — Mon, 18 Aug 2014 02:48:05 GMT

Have you modifed the firmware in anyway such as unlocking the Bootloader etc?

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