topic Re: notification volume still a big problem with Z2 in XPERIA archive

notification volume still a big problem with Z2

Amer-K — Sun, 10 Aug 2014 15:48:21 GMT

When are going to get this issue solved.. I cannot hear my notifications at ALL.. My siblings have HTC and iPhone and I can hear their notifications from the next room with all that noise at home.. I don't hear my Z2 while it is next to me.. Few centimeters away only.. WHAT THE POOR QUALITY Z2 IS ALL ABOUT????

Re: notification volume still a big problem with Z2

dandy63 — Sun, 10 Aug 2014 16:07:57 GMT

What settings do you have active and how far up the 'sliding scale' are they......also what do you have selected as your tones for texts/emails/calls etc

Re: notification volume still a big problem with Z2

Amer-K — Sun, 10 Aug 2014 16:18:34 GMT

Nothing of the settings are active, I don't like to turn any on since they will impact the sound of some games and music I lsn to..
If you mean by the 'sliding scale' the equalizer, it is all off.. Volume is all set to the max.
I selected different tones for texts, emails, whatsapp, and calls.. What I hear is the call tone, but when things are noisy around, I don't hear it at all, while I hear my siblings and friends tones on Samsung, HTC, iPhone and even blackberry.. I liked Z1 more than Z2 in tone volume

Re: notification volume still a big problem with Z2

dandy63 — Sun, 10 Aug 2014 16:35:28 GMT

What i mean is......Settings - Call Settings.......what your Ringtone is and do you have Vibrate when ringing ticked along with Increasing ringtone....by 'sliding scale' i mean how loud you have the ringtone set by using the side rocker volume switch.

With regards to texts etc....when you press the messaging app then the 3 dots top right and go into settings to configure tone etc

Email settings depends on what app you use.....for instance i use Yahoo and all the settings for my email are obtained in the Mail Settings onthe app...

Re: notification volume still a big problem with Z2

Amer-K — Sun, 10 Aug 2014 16:46:02 GMT

Call settings, I selected a ringtone, I selected the vibrate choice and I it is not set to increase while ringing.

As I mentioned, sliding scale "volume" set to the max the device could get.

Messaging settings, already done from settings, sound and selected the tone.

Email, I use Gmail and I set the same tone as for messaging..

My problem is not hear, the problem that volume is low and I don't hear the notifications.

Re: notification volume still a big problem with Z2

dandy63 — Sun, 10 Aug 2014 16:56:29 GMT

Well it seems as if you have everything set out correctly......my volume for email/ringtone/texts is only set around the 3/4 mark and they are loud enough and i have no problem hearing them......and i live in a big house.....do you have a friend with a Z2 that would allow you to replicate exactly the settings for everything that you have on theirs, that way you can see if there is a difference and that way you can determine if your Z2 is indeed faulty:smileysmileywink:

Re: notification volume still a big problem with Z2

Amer-K — Sun, 10 Aug 2014 17:04:25 GMT

I have a friend with a Z1 which is actually my old phone that I sold it to him.. Tones on his device are high.. Actually I cannot judge if mine is at faulty, but the notification volume been a problem with Z2 since it is first launched and I have seen, heard and read that from almost 80% of the users and with the new update I still insist it is still a problem.. Maybe u are satisfied with this volume level, but compared to other Android devices it is very low.. And to my day to day needs, I don't really hear it and I won't know if I have a msg unless I look and see the led light. However, the volume scale is 7 and not 4..
Sony ppl, we need a solution, I am thinking to sell my phone due to the lots of problems it brings and my most important thing is to hear my **bleep** phone when I have a msg or a call!!!!!!

Re: notification volume still a big problem with Z2

dandy63 — Sun, 10 Aug 2014 17:18:22 GMT

Well i'm sorry i cant help or advise you further.....in the past 3 years i have had a Samsung S4, Note 2, Blackberry z10 & 9900, Z, Z1 & now the Z2 and i have noticed no difference at all regarding volumes etc......kids have Sonys/iPhones and my Z2 sounds exactly the same as theirs.....

Good luck!!!!

Re: notification volume still a big problem with Z2

Amer-K — Sun, 10 Aug 2014 17:24:21 GMT

It seems u have a device that's made only for u.. Check ppl complaints about the Z2.. Please don't ruin this for me, I want Sony to hear this.. I don't believe that Sony had a volume that ever close to Samsung or iPhone.. I always had Sony and Sony Ericsson, they are always lower in volume.. But Z2 is a disaster compared to these.. Thx for trying though

Re: notification volume still a big problem with Z2

dandy63 — Sun, 10 Aug 2014 17:28:11 GMT

@Amer-K wrote:
It seems u have a device that's made only for u.. Check ppl complaints about the Z2.. Please don't ruin this for me, I want Sony to hear this.. I don't believe that Sony had a volume that ever close to Samsung or iPhone.. I always had Sony and Sony Ericsson, they are always lower in volume.. But Z2 is a disaster compared to these.. Thx for trying though

.......'device that's made only for u'........don't ruin this for me'......honestly why do i bother:smileyrolleyes::smileyrolleyes:

Re: notification volume still a big problem with Z2

Amer-K — Sun, 10 Aug 2014 17:47:08 GMT

True, I am frustrated cause I have paid almost 1000 US dollars (device price in my country) and I didn't get the noise cancelling headset along with the package but only a 2 dollar cheap ones, and I have many problems with the device:
Notification volume
4k record for only 2 mind
Overheating problem
Battery drains so fast, won't stay more than 3 quarter of a day
Poor voice quality
Can't get updates from the update service
I feel I have put my money on waste and u came to help but u actually didn't.. I am so unhappy and I feel I have been bankrupt.
I see other devices and it kills me that they are just fine and better than mine.. What I really need is a phone a can hear it when I need it..
Come on I paid a lot for this, show us some favor back!!!!

Re: notification volume still a big problem with Z2

srv1 — Sun, 10 Aug 2014 18:56:15 GMT

It is obvious that you bought a lemon if you have so many problems with your phone. I don't have any defects that are you stated. If I would be in your place I would return my device to my retailer or Sony representative in my country and damanded the new device. I am sure the device will be exchanged with so many flaws.

Re: notification volume still a big problem with Z2

Amer-K — Sun, 10 Aug 2014 19:20:27 GMT

I am sure it is a software issue..
Volume is pretty high with songs, and when u go to settings > sounds to choose a notification and u play it, it is also high.. But when u set the notification sound it is just very low and u barely hear it.. They said it is solved on the new 314 update, but I can see it the same.. In contrary with the new update, I stopped getting updates in Sony apps, battery is draining faster, 4k recording stops in few minutes due to overheating problem.. What bothers me the most that I can't hear my phone unless it is very quite and next to me.. But when I compare it to other Android devices, they are much louder.. For an example, whatsapp default notifications.. I don't hear them while I am using it unless I focus, but for my sisters iPhone, I hear them from next room and she even got surprised thinking her phone is not that loud.. Volume on my Z2 is set to max but on her iPhone it was not and it is still much louder

Re: notification volume still a big problem with Z2

Bearings — Mon, 11 Aug 2014 00:44:14 GMT

How did you update your phone to .314? I also got the 'cheap' $2 earphones in my pack but my teleco give us the sound cancelling earphones as a promotional item, not directly from Sony.

Re: notification volume still a big problem with Z2

Amer-K — Mon, 11 Aug 2014 19:08:18 GMT

I could not wait to get the new firmware update rolled into my country, so I downloaded the German firmware and flashed it to my device.. Then I repaired it using PC Companion..
It is a good gesture from ur telco company to provide u with those headset.. I would have to buy them, they cost around 80 dollars in my country.. I won't pay more on this device

Re: notification volume still a big problem with Z2

Edmond_Z2 — Sun, 24 Aug 2014 08:56:38 GMT

Sony design team should separate the notification( ring) & system sound as Samgsung doing.
Then user could make their preference.

Re: notification volume still a big problem with Z2

tonywam — Sun, 24 Aug 2014 20:17:01 GMT

My phone plays music through the front speaker very loud but when someone rings me i can't hear it. All settings are at full. This phone really has problems.