https://community.sony.no/t5/xperia-archive/dead-motherboard/m-p/3301639#M433476 <P>You can certainly try <A href="http://www.sonymobile.com/global-en/support/contact-us/" target="_blank" rel="nofollow noopener noreferrer">http://www.sonymobile.com/global-en/support/contact-us/</A> but you really would need to speak to them as each country may have different conditions and as we are a user support forum we can't give any definate answers</P> Sat, 09 Aug 2014 01:00:56 GMT Thommo 2014-08-09T01:00:56Z https://community.sony.no/t5/xperia-archive/dead-motherboard/m-p/3301638#M433475 <P>I took the risk in changing the broken glass panel with the damaged LCD and a few other things and everything was going well, I ran the service menu test before sealing it and everything was Ok except the NFC because it didn't have the back panel.</P><P>I left it on the table while I reached for the sticker to close it but I dropped the phone into the ground and all the pieces flew away, after that, the LED flashes red 3 times (battery was 72% after the test). The LED hasn't changed from red after 2 hours of charging. And there isn't any visual damage.<BR /><BR />Looking and applying solutions online, here are the resulting behaviours to everything I found (plugged to the factory cable and wall charger):</P><P>- Connecting to my laptop makes the typical device connected sound but nothing shows on Device Manager and PC Compaion doesn't recognize it</P><P>- Flashtool recognize it with the log line: Device connected with USB debugging off</P><P>- The red off switch feedbacks 3 vibrations while plugged, nothing while unplugged</P><P>- The red off switch + Power Button feedbacks 3 vibrations while unplugged</P><P>- Volume up + Power Button doesn't do anything while unplugged</P><P>- Volume up + Power Button feedbacks 3 vibrations while plugged</P><P>- Power On while plugged doesn't do anything</P><P>- Power On while unplugged gives 3 red flashes</P><P>- Plugging the phone gives 2 red flashes</P><P>I think the phone is practically dead so the true purpouse of my post is to know if I can call Sony Service or Xperia Care (I live in Mexico) to change&nbsp;the motherboard or the parts that were damaged in the fall (I don't care if they charge me) after I left my phone looking like this:</P><P><IMG alt="DSC00919.JPG" align="middle" title="DSC00919.JPG" src="https://community.sony.co.uk/legacyfs/online/16621iC26C120AA40A75DE/image-size/large?v=mpbl-1&amp;px=-1" border="0" /></P><P>Thanks.</P> Sat, 09 Aug 2014 00:02:05 GMT https://community.sony.no/t5/xperia-archive/dead-motherboard/m-p/3301638#M433475 SS45 2014-08-09T00:02:05Z https://community.sony.no/t5/xperia-archive/dead-motherboard/m-p/3301639#M433476 <P>You can certainly try <A href="http://www.sonymobile.com/global-en/support/contact-us/" target="_blank" rel="nofollow noopener noreferrer">http://www.sonymobile.com/global-en/support/contact-us/</A> but you really would need to speak to them as each country may have different conditions and as we are a user support forum we can't give any definate answers</P> Sat, 09 Aug 2014 01:00:56 GMT https://community.sony.no/t5/xperia-archive/dead-motherboard/m-p/3301639#M433476 Thommo 2014-08-09T01:00:56Z