topic Contacts Backup and Restore in XPERIA archive

Contacts Backup and Restore

Henk_Toren — Mon, 04 Aug 2014 11:34:20 GMT

Before a repair on my phone, I made a back-up with PC Companion.

After the repair, the back-up was restored. The contacts where not restored properly all phone numbers aren't shown in ths contact section of the sony PC Companion software. The software indicates that it cannot update the contacts of the phone.

How can this be solved?

Thanks in advance

Henk

Re: Contacts Backup and Restore

_alexdon_ — Mon, 04 Aug 2014 21:33:05 GMT

Contact-settings-filters.

Re: Contacts Backup and Restore

_alexdon_ — Mon, 04 Aug 2014 21:34:05 GMT

If the contacts are still not available,see this topic:

http://talk.sonymobile.com/t5/Xperia-S-SL-acro-S/How-can-I-extract-contacts-from-dbk-file-on-my-computer/m-p/235921#M18676

Re: Contacts Backup and Restore

Dharmender — Tue, 05 Aug 2014 08:15:24 GMT

Hello,

I tried to backup my phone's data via Sony pc companion but it says we sorry we couldn't backup this device, because of your phones memory is encrypted..

Please help me how can i solve this problem?
Thank you in advance.

Re: Contacts Backup and Restore

_alexdon_ — Tue, 05 Aug 2014 08:52:32 GMT

You have to remove encryption to be able to backup.