topic Re: sp power button in XPERIA archive

sp power button

mm198 — Sun, 03 Aug 2014 17:55:17 GMT

Can anyone help? I have the sp and the power button is only putting screen to sleep. I'm getting no options menu when I press it. I can't turn phone off or screen shot.

Re: sp power button

Thommo — Sun, 03 Aug 2014 19:20:55 GMT

Hold the power button longer for the options

Re: sp power button

mm198 — Sun, 03 Aug 2014 19:27:48 GMT

I've done that it just makes screen go off still

Re: sp power button

Thommo — Sun, 03 Aug 2014 19:49:40 GMT

Try a reboot - Hold volume up and power for around 10 seconds

Edit: Then when powered off start your phone again and test

Re: sp power button

mm198 — Sun, 03 Aug 2014 21:11:16 GMT

That didn't work either

Re: sp power button

Thommo — Sun, 03 Aug 2014 21:45:04 GMT

The only thing I can think of is to perform a system repair

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)

Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

Re: sp power button

mm198 — Sun, 03 Aug 2014 22:02:39 GMT

Sorted it now but thanks

Re: sp power button

zagna2 — Sun, 03 Aug 2014 22:09:01 GMT

Also I have the same problem. 2 times in a month. I pressed the reset button in the back of the phone to do a hard restart and it worked.

Re: sp power button

zagna2 — Mon, 04 Aug 2014 05:03:43 GMT

Update, today I have the same problem I suddenly cannot shut off my phone because the menu is not appearing when i pressing the lock button.

Re: sp power button

Tejinder — Mon, 04 Aug 2014 07:20:27 GMT

Budle of applications sometime makes the phone volunerable...so the last option left always is RESET...always try it but in the END.

Re: sp power button

mm198 — Mon, 04 Aug 2014 09:34:54 GMT

I had to use to the reset button in the back of
Phone in the end