topic Re: Xperia Z2 notifications panel frozen in XPERIA archive

Xperia Z2 notifications panel frozen

pedeh — Mon, 28 Jul 2014 11:53:53 GMT

Hi I cannot access the
Notifications panel by sliding my finger tip down in the home screen. The phone is only two weeks old so am wondering if this is probably a warranty issue or whether anyone else has had the same problem? I have tried running in safe mode and other functions seem to be ok. Appreciate anyone's help.

Re: Xperia Z2 notifications panel frozen

Thommo — Mon, 28 Jul 2014 11:58:07 GMT

Try using two fingers and if this work then you have enabled a feature called talkback - Settings - Accessibility then Talkback at the top

Re: Xperia Z2 notifications panel frozen

pedeh — Tue, 29 Jul 2014 01:54:38 GMT

Hi Thommo

Unfortunately neither one or two fingers work to access notifications. 😞

Re: Xperia Z2 notifications panel frozen

_alexdon_ — Tue, 29 Jul 2014 12:33:12 GMT

So in safe mode it is ok?

Re: Xperia Z2 notifications panel frozen

pedeh — Tue, 29 Jul 2014 23:42:42 GMT

No, it does not work in safe mode either. it's a mystery!

Re: Xperia Z2 notifications panel frozen

Thommo — Wed, 30 Jul 2014 00:41:14 GMT

You may need to perform a system repair but back up all your files first

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)

Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP