topic My Xperia ray screen won't work in XPERIA archive

My Xperia ray screen won't work

Amberedmondd — Sun, 27 Jul 2014 12:59:58 GMT

I have an Xperia ray and have had it for a few years. It worked absolutely perfectly until it's battery died few days ago. The battery died and when I put it on to charge the light red light coming was coming up but e charging symbol didn't come up. Now the screen doesn't show anything at all. I've take the battery in and out numerous times and even tried leaving it charging overnight but it just shows e green light and won't turn on although when I hold the power button the phone does vibrate once and that's all. After that nothing happens at all. Please help.

Re: My Xperia ray screen won't work

Samuel1 — Fri, 01 Aug 2014 09:21:02 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I suggest that you try to repair the phone software using PC Companion..

Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?

If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.