Xperia Tablet Z screen issue

sirpatch — Thu, 21 Aug 2014 19:35:59 GMT

Good evening everyone!

I've been a proud owner of my xperia tablet Z since January, and I've always kept with a cover, and it's been well treated and loved.

However, since 2 or 3 days ago I have found this "dead pixel line" on the screen.

The weird thing however is that this line is perfectly straight, as if it's locked in a certain X coordinate.

The pixels seem to be dead / corrupted from the bottom to the top.

Does this look like a physical or a logical issue to you? Should a clean install solve this?

Or is it really the screen?

When the screen is off, there is no visually damaged evidence on the screen.

Below are 2 links to pictures. One with the display off to show you it's present condition, it's nearly 1 year old and it has been very well treated.

The other picture shows the corrupted pixel line.

I really don't want to RMA it because it will be a long process..however if I must..

Please share your thoughts and if you think it's a logical issue or physical.

Thank you

https://i.imgur.com/5sqjAzm.jpg

https://i.imgur.com/jdkgkMS.jpg

Re: Xperia Tablet Z screen issue

Hampus — Fri, 22 Aug 2014 06:34:42 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I suggest that you perform a software repair via PC Companion to exclude software related problems:
http://www.sonymobile.com/global-en/tools/pc-companion/

In PC Companion you press start on Support Zone > Start on Update the phone/tablet software > Repair phone/tablet (the blue clickable link in the message) > Follow these steps without having your device connected to the PC.

Follow the instruction that appears in the program and do not connect your device until this guide tells you how to connect it.

But if there are no improvement, you should visit nearest service center to have your Tablet Z examined by a technician. You can contact your local support team for further information about how to proceed with this in the best possible way:
http://www.sonymobile.com/global-en/support/contact-us/contact-info/

topic Xperia Tablet Z screen issue in XPERIA archive

Xperia Tablet Z screen issue

Re: Xperia Tablet Z screen issue