https://community.sony.no/t5/xperia-archive/cannot-update-software/m-p/3282777#M420649 <P>Hi and welcome to the community! Since you're new please be sure that you have checked out our <A href="https://community.sony.co.uk/t5/Welcome/Discussion-guidelines/m-p/349678#U349678" target="_blank">Discussion guidelines.</A></P> <P>I suggest that you download and install our program PC Companion at your PC:<BR /><A href="http://www.sonymobile.com/global-en/tools/pc-companion/" target="_blank" rel="nofollow noopener noreferrer">http://www.sonymobile.com/global-en/tools/pc-companion/</A></P> <P>When you have installed PC Companion, connect your phone via USB-cable and PC Companion will tell you if you have an available update. You will also receive a step-by-step guide in PCC that guides you through the update.</P> Thu, 21 Aug 2014 06:56:53 GMT Hampus 2014-08-21T06:56:53Z https://community.sony.no/t5/xperia-archive/cannot-update-software/m-p/3282776#M420648 <P>I have sony ericsson neo v,i'am using this phone frrom march 2012 i want to upgrade my android version. What to do?</P> Thu, 21 Aug 2014 04:53:59 GMT https://community.sony.no/t5/xperia-archive/cannot-update-software/m-p/3282776#M420648 DY04 2014-08-21T04:53:59Z https://community.sony.no/t5/xperia-archive/cannot-update-software/m-p/3282777#M420649 <P>Hi and welcome to the community! Since you're new please be sure that you have checked out our <A href="https://community.sony.co.uk/t5/Welcome/Discussion-guidelines/m-p/349678#U349678" target="_blank">Discussion guidelines.</A></P> <P>I suggest that you download and install our program PC Companion at your PC:<BR /><A href="http://www.sonymobile.com/global-en/tools/pc-companion/" target="_blank" rel="nofollow noopener noreferrer">http://www.sonymobile.com/global-en/tools/pc-companion/</A></P> <P>When you have installed PC Companion, connect your phone via USB-cable and PC Companion will tell you if you have an available update. You will also receive a step-by-step guide in PCC that guides you through the update.</P> Thu, 21 Aug 2014 06:56:53 GMT https://community.sony.no/t5/xperia-archive/cannot-update-software/m-p/3282777#M420649 Hampus 2014-08-21T06:56:53Z