topic Re: Xperia S stuck on safe mode in XPERIA archive

Xperia S stuck on safe mode

puna — Tue, 22 Jul 2014 14:49:01 GMT

my xperia s got water damaged and i got it repaired recently. After the repairs my volume down button stopped working and my phone was stuck on safemode. I replaced the main flex cable aswell .But still my volume down key does not work and its still stuck on safe mode. I tried restarting, Factory reseting still no luck! any suggestions on how to get it out of safe mode?

Re: Xperia S stuck on safe mode

Uliwooly — Tue, 22 Jul 2014 16:18:52 GMT

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Re: Xperia S stuck on safe mode

Alexander1 — Wed, 23 Jul 2014 09:42:26 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Xperia S will enter safe mode if you have the volume down pressed during the start up of the device. So this is most likely related to the problem you have with the volume down button. Have you tried to restart the device by press and hold the power button and volume up at the same time?

If you still experience the same behavior, I suggest that you have your phone examined by a service center. Please contact your local Xperia support team for more information:

http://www.sonymobile.com/global-en/support/contact-us/

Re: Xperia S stuck on safe mode

puna — Wed, 23 Jul 2014 16:59:36 GMT

Hi thanks for replying. I tried what you said but it's still stuck on safe mode. Is it a hardware error or a software error?

Re: Xperia S stuck on safe mode

Uliwooly — Wed, 23 Jul 2014 20:16:38 GMT

perhaps its a hardware issue and the volume key its stuck, you could repair your phone with

Update Service (SUS)

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Xperia S stuck on safe mode

Alexander1 — Thu, 07 Aug 2014 13:31:56 GMT

If the repair in PC Companion doesn't help, you should have your phone examined by a service center. Please contact your local Xperia support team for more information:

http://www.sonymobile.com/global-en/support/contact-us/