topic Re: Touch Screen Issues on Xperia Z1 in XPERIA archive

Touch Screen Issues on Xperia Z1

Nabeelsn — Mon, 26 May 2014 11:55:03 GMT

Who else is experiencing touch screen issues?

On my phone, the screen fails to register the finger gesture appropriately, for instance, a tap on the screen will be identified as scroll up. single touch on the back button will be registered as many taps, ultimately exiting the application.

OHH!this phone has made my life **bleep**!

Re: Touch Screen Issues on Xperia Z1

Alexander1 — Mon, 26 May 2014 14:04:42 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Sorry to hear about your phone. Do you have any 3rd party screen protector on the phone? Perhaps you can try to remove it to see if you experience any difference.

If not you can try to repair the phone software using PC Companion:

http://www.sonymobile.com/update

In PC Companion, press start on Support Zone > Start on Update the phone/tablet software > Press the blue link that says "Repair phone/tablet".

Before repairing the software in your device you may want to backup your information first. Check out this topic for more information on how to:
http://talk.sonymobile.com/t5/FAQ/Backup-amp-Transfer/m-p/407253#U407253

If the behavior persists, you may want to have your phone examined by a service center. Please contact your local Xperia support team for more information:

http://www.sonymobile.com/global-en/support/contact-us/

Re: Touch Screen Issues on Xperia Z1

hassan1111111 — Mon, 09 Jun 2014 03:42:11 GMT

pleas tell us the possibil solotion

my z1 screentouch not reasponding

and we dont have sony care in our contre

Re: Touch Screen Issues on Xperia Z1

Alexander1 — Wed, 11 Jun 2014 14:12:54 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Have you tried to repair the phone software as suggested above?

If you don't have any service center in your country, perhaps your retailer can help you further on.

Re: Touch Screen Issues on Xperia Z1

Regatillos — Wed, 06 Aug 2014 00:57:33 GMT

I've solved it just restoring the theme to "Air“, I had it personalized in "vintage" and with a picture located in my microSD card as a desktop... I don't understand why, but now the screentouch works perfectly accurate all the time. I'll keep on proving to understand more, but by now, I can do it without desperate...
I hope my english is good enough to help someone... And if so, I'd love to know it.