topic Re: Call drop in XPERIA archive

Call drop

alropas — Tue, 10 Jun 2014 08:51:02 GMT

Hi,

I bought a new Xperia Z1 phone three months ago. During these months i have experienced 6 times the same behaviour: when receiving a voice call, after about. 5 to 6min, the call suddenly drops, and no coverage bars appear on the top bar of the screen (a red "X" indicating no coverage appears). It's not a coverage problem, since I have very high level. The SIM is the same I have used with many other phones. The call is always carried on 3G. I can't try to change network, since 4G doesn't support voice yet, and I can't change to 2G (there is no option for that in the menu).

My software is update to the last version.

Have anyone experienced such a problem?

Thanks

Re: Call drop

_alexdon_ — Tue, 10 Jun 2014 11:31:27 GMT

Why cannot you change to 2G?There should be GSM only in network mode.

Re: Call drop

alropas — Thu, 03 Jul 2014 09:21:56 GMT

Yes, or change to 3G, but I want to use my 4G smartphone...

But what I'm going to do is to avoid the phone to connect to 4G, and to check wether I still have the issue or not.

Thank you

Re: Call drop

_alexdon_ — Thu, 03 Jul 2014 13:27:48 GMT

Keep us updated.

Re: Call drop

antenorhs — Fri, 04 Jul 2014 07:51:07 GMT

I have this problem too,

I was thinking it was the cellphone mobile operator, but i'm starting to think it's another z1 issue.

Re: Call drop

alropas — Sat, 02 Aug 2014 17:03:25 GMT

The drop issue is still hapening (around 8 drops y 3 months).

I have just updated firmware.

I'll keep u updated in case the issue is solved with this new firmware.

Regards.

Re: Call drop

_alexdon_ — Sat, 02 Aug 2014 19:29:48 GMT

I hope it will be.