topic Re: Bootloader unlock: not allowed in XPERIA archive

bootloader unlock allowed:no

hovsep — Thu, 05 Jun 2014 08:17:19 GMT

hello sony i am an xperia sp owner my phone is an unlocked phone i mean its not an orange or t-mobile or..... and the bootloader unlock sayes no is there any way you guys can enable it...... please reply and thanks......

Re: bootloader unlock allowed:no

Hampus — Thu, 05 Jun 2014 09:03:35 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Unfortunately, it's nothing that we can unlock for you. As it says on the developer webpage: "If it says No, or if the status is missing, your device cannot be unlocked."

Further information can be found at the following link:
http://developer.sonymobile.com/services/unlock-bootloader/

Bootloader unlock: not allowed

bkb — Thu, 07 Aug 2014 09:29:30 GMT

Hi,

I have a carrier purchased Xperia L C2105 through Vodafone, although it is SIM unlocked and on Three. I am extremely dissapointed in the slow software release shedule as provided by Sony, such that the Xperia M which is a virtually identical handset has Android 4.3 and this one does not, which is to say nothing of 4.4 which this phone can easily handle. As such, i would like to unlook my bootloader and install a proper distrobution that isnt old, broken, crippled and buggy, however, because this handset was purchased through a carrier the bootloader unlock flag is set to not allowed.

Nowhere, in any documentation or at point of sale is this arbitrary and ridiculous flag stated. It is particular to Sony, and none of the other handset providers have locked bootloaders for carrier supplied phones. It is even more ridiculous they released (crippled, no GPS or bluetooth) AOSP sources for this handset.

How can I go about removing this flag so that I can make a legitimate use of my phone?

Re: Bootloader unlock: not allowed

Thommo — Thu, 07 Aug 2014 09:45:03 GMT

See the post above yours

Re: Bootloader unlock: not allowed

bkb — Thu, 07 Aug 2014 11:16:37 GMT

Hi,

Thank you for your response. Unforunately, the response of 'there is nothing we can do' is unsatisfactory and unacceptable. I was not made aware of this carrier provided - sony specific bootloader unlock allow flag at the point of purchase. If i had known about it, i would never have purchased this handset from vodafone. This is clearly in violation of:

The Consumer Protection from Unfair Trading Regulations 2008

Which states:

6. (1) A commercial practice is a misleading omission if, in its factual context, taking account of the matters in paragraph (2)—

(a)the commercial practice omits material information,

(b)the commercial practice hides material information,

and as a result it causes or is likely to cause the average consumer to take a transactional decision he would not have taken otherwise.

Re: Bootloader unlock: not allowed

Thommo — Thu, 07 Aug 2014 11:22:40 GMT

Then this is not a Sony issue but an issue with the place of purchase

Re: Bootloader unlock: not allowed

bkb — Thu, 07 Aug 2014 11:23:32 GMT

Thank you, but I am well aware of that. The carrier will say its Sony's problem, Sony will say it is the Carrier's problem. I do not care whos problem is it, I simply want to make a fair use of my legally purchased product.

Can you please clarify whether you are an employee of Sony

Re: Bootloader unlock: not allowed

Thommo — Thu, 07 Aug 2014 11:26:44 GMT

You may also have been deemed as accepted the item as you will probably have had the item more than 7 days or 14 if bought in June - The time gives a reasonable amount of time to inspect the item which will be stated in the terms and conditions

Re: Bootloader unlock: not allowed

Thommo — Thu, 07 Aug 2014 11:29:40 GMT

As someone who advises consumers on the sale of goods act I can tell you without doubt that this is not a Sony issue this is something between you and Vodafone as your sale of contract is with Vodafone for example I wouldn't buy a shirt for example and then find a button missing and expect the maker of the shirt to fix this

Re: Bootloader unlock: not allowed

bkb — Thu, 07 Aug 2014 11:30:00 GMT

Hi,

I accept your above response and agree with you in principle, however can you please clarify if you are a Sony employee.

Also, the The Consumer Protection from Unfair Trading Regulations 2008 is not the same as the Sale of Goods Act

Re: Bootloader unlock: not allowed

Thommo — Thu, 07 Aug 2014 11:34:24 GMT

I'm not confusing anything there are many consumer laws, you appear to be picking one point ignoring all others - Speak to trading standards and they will tell you the same thing

Here's just a few

Sale of goods act

distance selling and right to return

You could try and argue one point but in the end your contract ie: sale contract is with Vodafone

Re: Bootloader unlock: not allowed

Thommo — Thu, 07 Aug 2014 11:36:37 GMT

And I am not a Sony employee - I do own an IT company but have no affiliation with Sony - I do not get paid nor do I profit from anything that my company does regarding any mobile manufactures

Re: Bootloader unlock: not allowed

bkb — Thu, 07 Aug 2014 11:39:47 GMT

Thank you for response. Can you please recommend who to contact to get an official response from Sony, in particular stating that it has nothing to do with them and is the responsibility of Vodafone.

Re: Bootloader unlock: not allowed

Thommo — Thu, 07 Aug 2014 11:44:00 GMT

http://www.sonymobile.com/global-en/support/contact-us/ or contact your local trading standards both will say the same thing

Re: Bootloader unlock: not allowed

bkb — Thu, 07 Aug 2014 11:45:05 GMT

That may be, but while I value your input, your response is your own, not an official edict of Sony, and therefore has no legal weight.

Re: Bootloader unlock: not allowed

Thommo — Thu, 07 Aug 2014 11:45:54 GMT

I will also point out that the post I refered to earlier - The writer of that is a Sony employee

Re: Bootloader unlock: not allowed

Thommo — Thu, 07 Aug 2014 12:20:36 GMT

I must apologise the DSR's or Distance selling regulations are now no longer in place this was replaced in June by the CCR's or Consumer contracts regulations