topic Re: Aluminum frame in XPERIA archive

Aluminum frame

MevoX — Mon, 31 Mar 2014 20:56:49 GMT

The aluminum frame is bend on the back side where magnetic charging and power button are. If I press it a bit, the gap between the frame and plastic back side disappears. Is this little gap enough so the phone would sieze to be waterproof?

Re: Aluminum frame

dziobaq — Mon, 31 Mar 2014 21:26:21 GMT

Hi,

Don't worry. My phone has the same gap. It acts the same and the gab has 0,2 mm. I'had noticed this on many detailed pictures on some www sites in their test and reviev about superb quality build. I think this doesnt affect the waterproffness.

If you want i can upload few pictures, but unfortunatly tomorrow.

Btw, this is my 4th z1 compact - 3rd replacement. 1st - screen crackling, 2nd - wrong flaps, not matching the aluminium frame, 3rd - vibration issue :). So, as you see, you should be happy. It alway may be worse then that. This superb build quality and SONY's way of anderstanding "premium devices"

Re: Aluminum frame

Global — Mon, 31 Mar 2014 22:22:00 GMT

I have the same gap. I tested it and it is still waterproof. I hope it wont be a problem in the following days.

Re: Aluminum frame

Global — Tue, 01 Apr 2014 13:41:28 GMT

By the way, can you take a picture of it? I think this gap is a very bad problem.

Re: Aluminum frame

Alexander1 — Tue, 01 Apr 2014 15:32:19 GMT

Hi,

Could you please post a picture of your phone(s)?

Re: Aluminum frame

Global — Tue, 01 Apr 2014 17:14:13 GMT

Re: Aluminum frame

harveyj88 — Tue, 01 Apr 2014 17:23:59 GMT

Hi dziobsson did you get your phone replaced through warranty or insurance for the cracked screen?

Re: Aluminum frame

MevoX — Tue, 01 Apr 2014 19:18:51 GMT

Re: Aluminum frame

Global — Tue, 01 Apr 2014 19:37:47 GMT

yeah same thing mine is the right side of the headphone jack

Re: Aluminum frame

dziobaq — Tue, 01 Apr 2014 20:40:21 GMT

HI Harveyj88,
I got the replacement becouse I had 14 days to do it without giving a reason (sony store online preorder - 1st phone. Btw. It was screen crackling, not cracking. (strange old-phone like noise).
My pics of the gap will be uploaded tomorow. Becouse of the gap phone looks like 6 months old - it's hard to clean and it gathers dust and skin pieces easly in there. Premium build quality...
I'm tired asking for replacements. It is April now, and I still have to worry about January preorder purchase. This is pathetic...

Re: Aluminum frame

Global — Wed, 02 Apr 2014 12:50:37 GMT

This gap is getting bigger day by day.

Re: Aluminum frame

MevoX — Thu, 03 Apr 2014 12:21:36 GMT

Any officials here? Or anyone else with the problem?

Re: Aluminum frame

Alexander1 — Tue, 08 Apr 2014 14:41:32 GMT

Hi,

I would suggest that you have this examined by an authorized service center. Please contact your local Xperia support team for more information:

http://www.sonymobile.com/global-en/support/contact-us/

Re: Aluminum frame

anshumali_kumar — Wed, 09 Apr 2014 13:40:33 GMT

I also noticed it... I am uploading the picture of my phone below....i have been keeping it very delicately since i bought it....why its happening...

Re: Aluminum frame

anshumali_kumar — Wed, 09 Apr 2014 15:52:54 GMT

Can you post the pictures of your z1 compact too, so that i can compare yours with mine... I saw a video with internals of Z1 compact and i think that this gap is a serious issue for waterproofness of our device that underneath the device nothing is there to stop water... this video is on xperiablog....

Re: Aluminum frame

rick23ro — Wed, 09 Apr 2014 21:37:44 GMT

I have the same problem, I'll put below a picture.

I think they used different quality plastic for the back panel frame, because the front one is perfect, or maybe the glass on the front keeps the plastic from bending. So the aluminium isn't the problem, it's the CHEAP plastic white surrounding of the back panel. 😐 Good bye IP58...

Re: Aluminum frame

MevoX — Thu, 10 Apr 2014 14:32:34 GMT

I will take mine to repair next week. This should definitely be covered by guarantee right?

Re: Aluminum frame

Heavyhms — Thu, 10 Apr 2014 19:57:51 GMT

I have the same issue (noticed the second week of March) : the device retains the waterproof capability, but i've notified the problem immediately to the italian support with also picture. In case of necessity i can include the case id and the copy of mail and photo.

Re: Aluminum frame

MevoX — Thu, 10 Apr 2014 21:02:45 GMT

What did the support tell you? Can you close the gap with slight pressure?

Re: Aluminum frame

rick23ro — Wed, 16 Apr 2014 12:05:01 GMT

Any news on this subject? I can close the gap by pressing, but after a while it comes back.