topic Re: Cannot open SMS in XPERIA archive

Cannot open SMS

Mikael_SWE — Wed, 30 Apr 2014 07:06:08 GMT

I got a notification that I have two new SMSs. When I press the notification it takes me to the SMS application and into the conversation. But it only show old texts. When I press back to homescreen the notification still say that I have two new SMSs.

I have not added my friends number in my contact list yet, i.e. it is displayed as a number.

Version

14.3.A.0.757

Re: Cannot open SMS

Rickard — Wed, 30 Apr 2014 07:42:17 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

That sounds strange. Can you see these messages if you open Hangouts? Have you installed any 3:rd party messaging application?

Re: Cannot open SMS

aryasul — Wed, 30 Apr 2014 15:19:58 GMT

me too, help me

Re: Cannot open SMS

Mikael_SWE — Thu, 08 May 2014 07:41:20 GMT

Hi,

I had deleted all texts before I saw your response but I can share some more background info:

I suspect that it maybe can be related to the move I did from my old xperia arc. I used the export program for mac to move all my data (SMS, contacts, pictures etc)

I've seen another "issue" with SMS. One of my contacts showed that I had 8 unread texts, but it did not do that initially. I think this could also be related to the export/import. But strange that it took a couple of days after the import before it showed 8 unread messages.

Anyways, the problem is gone now. I can receive and see my sent messages, the "delete all" texts solved the problem for me.

Re: Cannot open SMS

Mikael_SWE — Thu, 08 May 2014 07:42:32 GMT

To be a bit more specific, I deleted all texts in the converstaion, not all texts, only those that I had with my contact.

Re: Cannot open SMS

Rickard — Thu, 08 May 2014 07:52:21 GMT

Glad to hear that you solved the issue and thanks for the feedback.

As you say, i suspect this is something that was caused by the transfer and that something happened there.
If you need the messages from your arc in your new phone you could try transferring them using a general backup software for Android and see if that helps. You could for example try MyBackup or MyPhoneExplorer.

Re: Cannot open SMS

pipinomz — Wed, 20 Aug 2014 10:07:43 GMT

Hi folks,

I´m facing similar problem when I i try to open a SMS, it just frease the phone, but for me it happen when I´m Online in Wireless or Data 3G.

I´m runnign a 4.4.2 on a Xperia Z

What is the soution

regards,

NC\