topic Re: Can't move emails to different folders in XPERIA archive

Can't move emails to different folders

fatbrummie1 — Tue, 08 Apr 2014 16:31:54 GMT

I've tried to move an email from my trash to inbox folder. Swip to the lefthand side it comes up with "Move", hit move and it says Cannot move mail from this folder. Tried it in my inbox and drafts and get the same answer so I can't move from any folder. Anyone know what I'm doing wrong. Thanks Fatbrummie

Re: Can't move emails to different folders

Uliwooly — Tue, 08 Apr 2014 17:40:43 GMT

Which email app are you using?

Re: Can't move emails to different folders

fatbrummie1 — Tue, 08 Apr 2014 17:59:27 GMT

Hi just the standard email app on the phone. Thanks

Re: Can't move emails to different folders

Uliwooly — Tue, 08 Apr 2014 19:11:05 GMT

are you syncing the other folders?

Re: Can't move emails to different folders

fatbrummie1 — Tue, 08 Apr 2014 19:18:50 GMT

Don't know what you mean by syncing so no I'm not.

Re: Can't move emails to different folders

Uliwooly — Tue, 08 Apr 2014 19:24:03 GMT

when you open the Email app > can you see all folders? (on the left side)

Re: Can't move emails to different folders

fatbrummie1 — Tue, 08 Apr 2014 19:52:48 GMT

Yes there all there. Everything else seems to work ok. It's if you open any folder inbox, drafts or trash and have the list of received emails you can swipe them to the left hand side and it comes up with two options . One to mark as read or unread which works ok and one to move. If you tap move it says "cannot move from this folder". This is what it says in every folder so you cannot move emails between folders. Thanks

Re: Can't move emails to different folders

skruger — Sun, 24 Aug 2014 20:12:37 GMT

I have the same problem since recently when I try to move my messages from the Sent folder.

I have 2 imap accounts configured with the default email app. When I use my phone to reply to emails, they go in a 'special' Sent folder that's not synchronized with the IMAP server. I'm 100% sure that in the past I was able to move these messages. Until 25/6, I have messages that were moved from 'Sent' to my 'Sent Items' IMAP folder.

Perhaps after that I did a software update or rearranged my email accounts, but it's unsure why now it's impossible to move the messages.

As a workaround, I now delete them on my phone. The phone then sends them to the Trash IMAP folder. From there, on my PC, I can move them to the 'Sent Items' folder.