topic Re: xperia z in XPERIA archive

Camera and voice recorder doesn't work

Danymix — Sun, 06 Oct 2013 18:49:56 GMT

Video camera and voice recorder won't work, all applications like Skype or tango won't work, they said to go to the settings, app, all apps,and clear cache data on camera, I did it, but nothing,Pc companion = nothing, can someone helps me please, cuz Sony killing me....

Topic edited by Rickard

Re: xperia z

Uliwooly — Sun, 06 Oct 2013 20:31:00 GMT

That's odd, skype work just fine with my Xperia Z, are you downloading apps from the play store? also keep in mind that any app acting up or not working its up to the app developer to address no Sony.

Re: xperia z

Danymix — Mon, 07 Oct 2013 01:04:25 GMT

Thanks for the reply, but you have to know that I can make photos not videos, it always displays ( unknown error) when I pressed the record button, can you help Me please

Re: xperia z

Uliwooly — Mon, 07 Oct 2013 01:12:52 GMT

Try this

settings > apps > all > camera > clear everything > try again

Re: xperia z

Danymix — Mon, 07 Oct 2013 01:18:20 GMT

I already told you that, I did it but nothing happen

Re: xperia z

Uliwooly — Mon, 07 Oct 2013 01:39:19 GMT

Where are you saving the pictures/videos?

Re: xperia z

Danymix — Mon, 07 Oct 2013 02:01:31 GMT

Videos on the sd card, pictures on the internal storage

Re: xperia z

Uliwooly — Mon, 07 Oct 2013 02:11:31 GMT

try to save the videos on the internal storage and see if you get the same error

Re: Camera and voice recorder doesn't work

Hypnorest — Mon, 06 Jul 2015 00:23:43 GMT

I am giving the same exact problem. And from what I can gather it started after I updated the Sony operating system.

Re: Camera and voice recorder doesn't work

xavinux — Fri, 31 Jul 2015 16:04:25 GMT

Hi @Hypnorest

You can try clearing the camera app data. From your Home screen:

1. Tap the Application screen icon.
2. Find and tap Settings -> Apps.
3. Swipe to the All tab.
4. Find and tap on the camera app.
5. Tap Force stop -> Clear data.
6. Restart the phone.

I hope can be useful.

Best Regards,