topic Re: Front Facing Camera is Garbage in XA Series

Front Facing Camera is Garbage

Andeekin — Tue, 09 Aug 2016 04:13:17 GMT

My front facing camera on my Sony Xperia XA Ultra looks worse than the 8MP front facing camera on my Huawei G7. The main camera is gorgeous, don't get me wrong. But the front camera absolutely refuses to focus, and every single image comes out blurry, even with a still hand and at 16MP. I've tried every single setting, tried fixing the white balance, tried it on manual and superior auto mode and it just doesn't work. I bought this phone because the camera specs were beautiful, but I'm disappointed. Anyone else having problems?

Re: Front Facing Camera is Garbage

Uliwooly — Tue, 09 Aug 2016 07:06:01 GMT

Does your phone has a protective case or film or glass?

Re: Front Facing Camera is Garbage

victor91r — Tue, 09 Aug 2016 08:59:43 GMT

HI. Turn off "soft skin" effect. My frontcam get great photos.
Focussing is normally, but if not, u may tap on your face on display

Re: Front Facing Camera is Garbage

Andeekin — Tue, 09 Aug 2016 15:56:40 GMT

I don't have a protective case, or film or glass. And as I mentioned before, I've tried every setting, including the soft skin effect.

Re: Front Facing Camera is Garbage

1adrian1 — Tue, 09 Aug 2016 18:18:55 GMT

The front camera takes great pictures as does the rear camera.

Re: Front Facing Camera is Garbage

Roadrunny76 — Tue, 09 Aug 2016 19:08:26 GMT

Man, you amaze me with your excellent phone (battery, speaker, camera etc) . We are happy for you, we are not happy for ourselves. By the way, what was your previous phone that you are enchanted with your XA?

Re: Front Facing Camera is Garbage

Uliwooly — Tue, 09 Aug 2016 19:37:09 GMT

@Aidylucas @Roadrunny76

Contact your Local support to get your device inspected.

Re: Front Facing Camera is Garbage

Andeekin — Tue, 09 Aug 2016 20:47:56 GMT

I ended up exchanging my phone for a new one (the exact same phone) because it was a problem with my device and not with how I was using it. The front facing camera on the first one I had was unable to focus, and my new one does focus. So the problem has been solved.