topic Re: Radio Problem in Other/General

Radio Problem

Rabukhashabeh — Wed, 04 Jul 2012 20:32:41 GMT

Hi. I have problem in the radio with the new software. The sound is not clear as it should be. Does anyone have an idea about this?

Re: Radio Problem

Uliwooly — Wed, 04 Jul 2012 20:40:01 GMT

have you tried to repair your phone, can you elaborate on the issues?

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Re: Radio Problem

Rabukhashabeh — Wed, 04 Jul 2012 21:07:42 GMT

Yes, Actually the repair has been performed in the company. and I have been informed that everything is Ok. Unfortunately, after 2 hours, I have faced the same problem.

Re: Radio Problem

Uliwooly — Wed, 04 Jul 2012 21:12:32 GMT

can you elaborate on the problem? does this happen indoors? outdoors? etc?

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Re: Radio Problem

Johan — Thu, 05 Jul 2012 12:55:45 GMT

So you're saying that the problem came back after 2 hours?

Could it have something to do with coverage? Do you get better quality if you try to use the radio on another location?

Re: Radio Problem

Thu, 05 Jul 2012 13:07:44 GMT

i solved it by removing the mcafee anti virus program.

Re: Radio Problem

Rabukhashabeh — Thu, 05 Jul 2012 14:57:03 GMT

Thank you. I have removed Mcafee but still have the same problem.

Re: Radio Problem

Rabukhashabeh — Thu, 05 Jul 2012 15:13:10 GMT

Dear Uliwooy & Johan,

It always happens with me indoors and in the same place. it does not have a relation to the coverage. After the first or second hour of use, the sound becomes kalsdy, I feel with disrruption and I can't hear the speach. Turning the mobile off and reopening the app. solve the problem for another one or two hours.

Thank you for trying helping me.

Re: Radio Problem

SxSuser0009 — Thu, 05 Jul 2012 16:23:43 GMT

Do you mean the FM radio

read here http://talk.sonymobile.com/thread/43225?tstart=30

(not the cell radio or the bluetooth radio or the NFC radio or the wifi radio)

Ian

Re: Radio Problem

Uliwooly — Thu, 05 Jul 2012 16:28:20 GMT

how about if you repair your phone and do NOT install any app at all

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

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Re: Radio Problem

Rabukhashabeh — Thu, 05 Jul 2012 20:19:31 GMT

I do not understand when I install the SUS. Does this mean that I will not be able to install any app at all?

Re: Radio Problem

Uliwooly — Thu, 05 Jul 2012 20:23:57 GMT

no, it means that it will delete all apps and everything else, and then you can test the Radio w/o installing any app and deleting mcafee

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Re: Radio Problem

Rabukhashabeh — Sat, 07 Jul 2012 19:28:29 GMT

The problem has not been solved. Anyway, thank you all.

Re: Radio Problem

SxSuser0009 — Sun, 08 Jul 2012 08:26:11 GMT

Sony have now responded to this problem http://talk.sonymobile.com/thread/44397?tstart=0

IAn

Re: Radio Problem

sarunkumar2288 — Thu, 19 Jul 2012 04:00:34 GMT

Hai Johan,

I am also facing the same problem, my fm is not working well it is very noisy and i am uable to hear the speach, before ics update it was working fine, i tried with different headset still it continues, please fix my issue