topic Re: Updating the Xperia s in Other/General

Updating the Xperia s

Tue, 03 Jul 2012 05:53:52 GMT

Good Morning

Appologies if this has been asked on another thread, I have not been able to find the answer.

I am trying to update my Xperia S to Android 4.0 as notified via my phone. I'm using the PC Companion as suggested at sonyericsson.com/update but getting stuck. When i get to the section when the laptop tries to communicate with the phone it instructs me to "prepare the phone for update" by switching it off, removing the USB cable and when reconnecting the USB to the computer and phone, hold down the volume down button on my phone.

At this point NOTHING HAPPENS?!?!?! Is anyone else having this issue? is there a way round this? Does anyone know if you hold the volume button for 1 second or 10secs or till it does something? i've tried all combinations

I'd be much grateful for some help on this matter.

Thanks in advance

Andy

Re: Updating the Xperia s

Uliwooly — Tue, 03 Jul 2012 05:57:53 GMT

turn off your firewall and antivirus, also does the notification LED turn green when you first press and hold the volume down (keep holding it) > then connect the USB cable while you still hold the button

Don't forget to mark the Correct Answers & Helpful Answers

Re: Updating the Xperia s

Jake-SonyXperia — Wed, 04 Jul 2012 02:34:08 GMT

If the above information does not help, I suggest downloading and installing the Update Service software. I have supplied a link below that will help you achieve this task,

http://www.sonymobile.com/global-en/tools/update-service/

Re: Updating the Xperia s

Wed, 04 Jul 2012 08:01:54 GMT

mine serial number is their in the update and even my phone shows an update, but when I connect to the site it says please use

sony companion software to update your phone but in videos it shows we can download both using phone and direct website way

so how can i get my update to my phone i use my phone as modem for the internet please help me out

Re: Updating the Xperia s

MrTrencho — Wed, 04 Jul 2012 09:40:19 GMT

Look @ Jake-SonyXperiaSupport post, he explained it

Re: Updating the Xperia s

Wed, 04 Jul 2012 15:08:12 GMT

Thanks very much guys

I left it a day and retried before i looked at your replys and when It got to the mentioned section it just carried on and completed the update!! I didnt have to faff about with holding buttons etc...

Dunno what that was all about. Thanks anyway for the quick replies.

Andy