topic Re: Some touch censers are not working. in Other/General

Some touch censers are not working.

Sun, 24 Jun 2012 10:10:16 GMT

Hey Guys,

I just bought the new Xperia Sola on 9th June 2012. My some of touch censers are not working properly. It's the area where we used to scroll down the screen to check the notification & where we used to click on button to create a new massage. Can some body please help me? Is this a problem with the phone? Should I take it to the service center?

Re: Some touch censers are not working.

slimshaddy — Sun, 24 Jun 2012 10:14:59 GMT

dial *#*#7378423#*#* select service test and test your touchscreen and if possible post a screenshot if you find any problem.

Re: Some touch censers are not working.

D3xt3r — Sun, 24 Jun 2012 10:21:19 GMT

Try a repair with PC Companion, maybe it's just a software bug

Re: Some touch censers are not working.

Sun, 24 Jun 2012 13:55:15 GMT

Thanx 4 ur ans.

As per ur ans. i did that touchscreen test yeh there is a problem in dat area.

Wat should i do now??

Re: Some touch censers are not working.

slimshaddy — Mon, 25 Jun 2012 16:05:34 GMT

that seems to me like a hardware problem.

update your phone with this..

http://www.sonymobile.com/global-en/tools/update-service

this is an official sony software so don't worry..

and if it says your phone is up-to-date click on install anyway..

this will delete all the phone's data so backup all your files first..

if you take the phone to a service cneter they will do a software update so its better to do it at home.

2. if it does not solve the problem , get it checked from the nearest service center. take the bill woth you and this should be replaced under warranty.

Re: Some touch censers are not working.

Uliwooly — Mon, 25 Jun 2012 16:15:18 GMT

I agree, I've seen this on another thread

Re: Some touch censers are not working.

mhae0217 — Thu, 19 Jul 2012 18:06:00 GMT

i got the same problem after 2weeks upon purchasing the phone. We already update the phone but it got worst. It's not acceptable for a 3 week old phone to get the touch panel replaced, that is a major refurbishment for a 3 week old phone. Is this a software issue? OR SOLA ARE FAULTY?