topic Re: Sony xperia M4 aqua selfrestarting ? in M Series

Sony xperia M4 aqua selfrestarting ?

Gavriil — Fri, 15 Jan 2016 17:43:39 GMT

My phone have been bought on 5.01.2016 and now it shut downs from him self and he restarts himslef .

Is it softwear problem or is hardwear problem ?

Re: Sony xperia M4 aqua selfrestarting ?

Uliwooly — Fri, 15 Jan 2016 18:12:52 GMT

Hard to tell, remove the SIM and SD cards > check if the phone restarts by itself, if it doesn't then you have a faculty SIM and/or SD cards

if it does > repair the phone with PCC > if you don't experience the same restart > reinsert the SIM and SD cards

software repair

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

if it does > contact your Local support

Re: Sony xperia M4 aqua selfrestarting ?

Christofer — Mon, 18 Jan 2016 09:52:50 GMT

Hi @Gavriil,

Ulliwooly's suggestions are good ways to troubleshoot this. I'd also suggest that you test your phone in safe mode before doing a software repair if need be.

Re: Sony xperia M4 aqua selfrestarting ?

Gavriil — Mon, 18 Jan 2016 10:49:36 GMT

Thanks.! I have repaired it .It was the SIM card .My card was cut from micro to nano and it made problems .

Re: Sony xperia M4 aqua selfrestarting ?

Christofer — Mon, 18 Jan 2016 10:54:06 GMT

Thanks for letting us know!