topic Unable to install/send email in E Series

Unable to install/send email

kkkkkkkkkkkkkkk — Mon, 25 Aug 2014 07:42:52 GMT

I recently purchased an Xperia E1, which works very well. However, I am finding it impossible to install an operational email account. I tried Hotmail, & went through the guided process a few times, but it repeatedly insisted that my password, email address or client was incorrect, even though I know that I entered the correct details. I gave up on that after several failed attempts. I then tried Yahoo, & that actually installed, & emails were delivered to the inbox. However, when I wrote an email to a friend, to test it out, & I hit the "send" key, I received an immediate notification "Message not sent", with no explanation why. I tried a few times, with the same result, & the messages were just put into my outbox. This is very frustrating, & if anyone has any idea why this is happening, or how it can be resolved, it would be much appreciated

Re: Unable to install/send email

Rickard — Mon, 25 Aug 2014 13:43:26 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

For Hotmail, i would use Exchange ActiveSync. Go to Settings -> Add account -> Exchange ActiveSync and enter your email address and password. Then tap Manual setup and use these settings:

Domain\Username: \your email address

Password: your password

Server: m.hotmail.com

Use secure connection (SSL): enabled

Port:443

For Yahoo i recommend that you check that the settings for outgoing email is set to port 465 and that TLS/SSL is enabled.

Another solution is to use the app from these providers instead:

https://play.google.com/store/apps/details?id=com.yahoo.mobile.client.android.mail

https://play.google.com/store/apps/details?id=com.outlook.Z7

Re: Unable to install/send email

kkkkkkkkkkkkkkk — Sat, 30 Aug 2014 11:14:51 GMT

Thankyou so much for your help with this problem, Rickard. I now have Hotmail set up, & it works perfectly. Once again, Thankyou 🙂