https://community.sony.no/t5/c-series/10-days-to-replace-the-battery-of-my-c4/m-p/3523569#M5798 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/958445">@alanbridgestone</A>,</P><P><BR />Welcome to the community.</P><P>I am sorry to hear about your experience with your phone.</P><P>The turn around time on a repair will vary region to region. If they have other repairs queued before yours this might be the cause of the delay, but I am not sure.&nbsp;As&nbsp;is a local matter so you will need to remain in touch with your local support team.</P> Wed, 22 Feb 2017 01:35:20 GMT CameronT 2017-02-22T01:35:20Z https://community.sony.no/t5/c-series/10-days-to-replace-the-battery-of-my-c4/m-p/3523568#M5797 <P>I have been to a&nbsp;sony repair center and I have been told that the C4 needs to be sent to Sony to replace the battery because the phone is water proof... Total time 10 days. Is it possible ? I leave in Rome and I found hard to believe that a simple task requires 10 days.</P><P>Thanks for confirming the above&nbsp;</P> Tue, 21 Feb 2017 20:01:56 GMT https://community.sony.no/t5/c-series/10-days-to-replace-the-battery-of-my-c4/m-p/3523568#M5797 alanbr 2017-02-21T20:01:56Z https://community.sony.no/t5/c-series/10-days-to-replace-the-battery-of-my-c4/m-p/3523569#M5798 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/958445">@alanbridgestone</A>,</P><P><BR />Welcome to the community.</P><P>I am sorry to hear about your experience with your phone.</P><P>The turn around time on a repair will vary region to region. If they have other repairs queued before yours this might be the cause of the delay, but I am not sure.&nbsp;As&nbsp;is a local matter so you will need to remain in touch with your local support team.</P> Wed, 22 Feb 2017 01:35:20 GMT https://community.sony.no/t5/c-series/10-days-to-replace-the-battery-of-my-c4/m-p/3523569#M5798 CameronT 2017-02-22T01:35:20Z