topic Re: Android Update didn't worked. Now I can't turn on my Sony Xperia C4 :( in C Series

Android Update didn't worked. Now I can't turn on my Sony Xperia C4 :(

CoderHawk — Mon, 18 Jan 2016 06:09:04 GMT

I've got the Android OS update notification and I initiated the installation, The phone turned off and showed installing update message. When I checked after couple of hours the phone was off and whenever I tried to turn on it showed error.

Now I'm stuck. What should I do now

Re: Android Update didn't worked. Now I can't turn on my Sony Xperia C4 :(

Phy — Mon, 18 Jan 2016 06:56:49 GMT

Charge your phone and try to repair it with Sony PC Companion.
http://support.sonymobile.com/gb/tools/pc-companion/

Re: Android Update didn't worked. Now I can't turn on my Sony Xperia C4 :(

amit_rocking87 — Mon, 18 Jan 2016 06:59:02 GMT

what is the erros actually you are getting?

can you please connect it to your laptop/desktop and check wheather it is getting detect via PC companion ??

if detected please try to to get it repair with the same .

there are various thread regarding how to detect via PC campanion and repair . Please go through it and close.

Re: Android Update didn't worked. Now I can't turn on my Sony Xperia C4 :(

CoderHawk — Mon, 18 Jan 2016 10:13:50 GMT

Phy and amit, I tried PC companion it says no device connected.

Re: Android Update didn't worked. Now I can't turn on my Sony Xperia C4 :(

amit_rocking87 — Tue, 19 Jan 2016 09:55:31 GMT

@ CoderHawk

please charge your phone for 2hrs and then check with PCC. (also check if your getting charging light getting on)

Also check near to your sim slot there is small hole for reset of phone . please insert small pin or something and try to reset your phone.

Re: Android Update didn't worked. Now I can't turn on my Sony Xperia C4 :(

Christofer — Tue, 19 Jan 2016 13:01:27 GMT

Hi @CoderHawk,

Also make sure that you follow the software repair using PC Companion guide when you try to perform a software repair. The phone isn't supposed to get connected until later on in the repair guide.

Re: Android Update didn't worked. Now I can't turn on my Sony Xperia C4 :(

CoderHawk — Wed, 20 Jan 2016 09:08:03 GMT

Thanks for the responses.

I didn't took any chances and went to local authorized Sony Serive Center. They were very helpful and fixed the issue in couple of hours.

Re: Android Update didn't worked. Now I can't turn on my Sony Xperia C4 :(

Christofer — Wed, 20 Jan 2016 09:23:37 GMT

I'm glad to hear that it got solved in the end for you. Thanks for letting us know.