https://community.sony.no/t5/c-series/how-to-reset-this-phone/m-p/3382935#M3483 <P>Performing a software repair using <A href="http://www-support-downloads.sonymobile.com/Software%20Downloads/PC%20Companion/Sony%20PC%20Companion_Web.exe" target="_self" rel="nofollow noopener noreferrer">PC Companion</A>.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.<BR /><BR /> Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).<BR /><BR /> Open PC companion-&gt;support zone-&gt;phone/tablet software update-&gt;repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).</P> Sat, 07 Mar 2015 10:56:21 GMT _alexdon_ 2015-03-07T10:56:21Z https://community.sony.no/t5/c-series/how-to-reset-this-phone/m-p/3382934#M3482 Hello,<BR />The title says everything.. Sat, 07 Mar 2015 10:52:05 GMT https://community.sony.no/t5/c-series/how-to-reset-this-phone/m-p/3382934#M3482 1stDarkHunter 2015-03-07T10:52:05Z https://community.sony.no/t5/c-series/how-to-reset-this-phone/m-p/3382935#M3483 <P>Performing a software repair using <A href="http://www-support-downloads.sonymobile.com/Software%20Downloads/PC%20Companion/Sony%20PC%20Companion_Web.exe" target="_self" rel="nofollow noopener noreferrer">PC Companion</A>.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.<BR /><BR /> Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).<BR /><BR /> Open PC companion-&gt;support zone-&gt;phone/tablet software update-&gt;repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).</P> Sat, 07 Mar 2015 10:56:21 GMT https://community.sony.no/t5/c-series/how-to-reset-this-phone/m-p/3382935#M3483 _alexdon_ 2015-03-07T10:56:21Z https://community.sony.no/t5/c-series/how-to-reset-this-phone/m-p/3382936#M3484 Thank you bro for helping Sat, 07 Mar 2015 11:02:17 GMT https://community.sony.no/t5/c-series/how-to-reset-this-phone/m-p/3382936#M3484 1stDarkHunter 2015-03-07T11:02:17Z https://community.sony.no/t5/c-series/how-to-reset-this-phone/m-p/3382937#M3485 <P>Anytime.</P> Sat, 07 Mar 2015 11:20:51 GMT https://community.sony.no/t5/c-series/how-to-reset-this-phone/m-p/3382937#M3485 _alexdon_ 2015-03-07T11:20:51Z