topic Re: When the TV is first turned on the live TV app won’t open up in Android TV

When the TV is first turned on the live TV app won’t open up

Briancowan — Sat, 23 Mar 2024 12:49:15 GMT

Re: When the TV is first turned on the live TV app won’t open up

LightFoot — Sat, 23 Mar 2024 13:43:30 GMT

What is the full model number of your TV? Please provide as much detail as possible, like any error messages, what if anything is displayed on the screen, etc.

What is your Power-on behaviour setting?

Re: When the TV is first turned on the live TV app won’t open up

Briancowan — Sat, 23 Mar 2024 14:59:18 GMT

it is set on Google TV homepage and the model number is KD55X89KU

Re: When the TV is first turned on the live TV app won’t open up

Anonymous — Fri, 29 Mar 2024 13:08:08 GMT

Hi @Briancowan

You can change the Power-on behaviour to the last used input to get your TV turned on to live TV.

Also, make sure that you update the Live TV app to the latest version from the Google Play Store, as it was having some issues before the latest update.

Re: When the TV is first turned on the live TV app won’t open up

Briancowan — Sat, 30 Mar 2024 11:58:27 GMT

Thank you for your suggestion, but upon checking, I found that everything you suggested was already in place.

Any other ideas?

Thank you

Re: When the TV is first turned on the live TV app won’t open up

Briancowan — Sat, 30 Mar 2024 11:59:12 GMT

Thank you for your suggestion, but upon checking it seems that everything you suggest is already in place.

Any other ideas?

Thank you

Re: When the TV is first turned on the live TV app won’t open up

daveyh64 — Sat, 30 Mar 2024 15:06:57 GMT

After changing the setting to Last Used Inputs as in the screenshot above have you restarted the TV.

Press the power button (remote control) for 5 seconds and select Restart onscreen.

Or done a full power cycle, switch off, unplug for a minute, plug in and start up.

Re: When the TV is first turned on the live TV app won’t open up

Briancowan — Sun, 31 Mar 2024 20:19:38 GMT

I have tried all since but sadly still no joy

Re: When the TV is first turned on the live TV app won’t open up

Anonymous — Fri, 05 Apr 2024 14:37:29 GMT

You can also disconnect any external devices (if any are connected) and unplug your TV for at least 2 minutes, then test it without connecting the external devices

If the issue remains, I'd recommend that you try a factory data reset