topic Re: Silly message on TV in Android TV

Silly message on TV

Gozoman — Mon, 12 Dec 2022 20:45:38 GMT

To reduce the risk of image retention, it's recommended you turn off the TV with the power button on the remote control.

Ever since the last update this stupid message keeps appearing on my 55 inch OLED Sony Bravia TV. I always turn the TV off this way so is there any way of getting rid of this message as it's driving me nuts!

Re: Silly message on TV

LightFoot — Mon, 12 Dec 2022 21:08:22 GMT

Hi @Gozoman What is the full model number of your TV? I have never ever seen this message on my XR-55A95K. A photo my help so we can see it.

Re: Silly message on TV

Gozoman — Mon, 12 Dec 2022 22:33:23 GMT

The model number is KD-55AG8

Re: Silly message on TV

Piscie — Tue, 13 Dec 2022 16:05:47 GMT

Hey @Gozoman, does it force you to turn the TV off when displaying this message? and which software version is currently running on your TV? Also it'd be very helpful if you shared a picture showing the error message.

Re: Silly message on TV

Gozoman — Tue, 13 Dec 2022 16:25:05 GMT

No it doesn't force me to turn the TV off, it just stays on the screen for about a minute and then disapears. Also if I press the OK button it disapears.

Re: Silly message on TV

LightFoot — Wed, 14 Dec 2022 08:08:01 GMT

Hi @Gozoman Silly glitches like this are often cured by a factory reset.

https://www.sony.co.uk/electronics/support/televisions-projectors-oled-tvs-android-/kd-55ag8/articles/00274122