topic Re: Connected devices. in Android TV

Connected devices.

muvoda — Wed, 12 Jan 2022 14:36:43 GMT

Hi all, I have a 55XH9505 tv, and I have removed two items that were connected to the tv, ie, Humax BT box and a sound bar ( upgraded so I don't need them) my problem is.... Can I delete these obsolete items off the page where the connected devices are listed?? Because I have too many devices listed now, and half of them are still showing that I don't use, would a 'soft' reset do the trick? If not, could one of you guys give me some advice. Kind regards muvoda.

Re: Connected devices.

Anonymous — Tue, 18 Jan 2022 11:27:53 GMT

Hi,

Check if you can edit them here: Press the HOME button, then select [Settings] — [Watching TV] — External inputs

Re: Connected devices.

muvoda — Wed, 19 Jan 2022 17:57:50 GMT

Hi @Anonymous Thank you for your response to my query, I have tried that thanks and it does not delete the items that I once used, they are still showing, I am at my wit's end with it, so apart from doing a full factory reset ( which I would rather not do) I think I will just have to suck it up!! I did try a 'soft reset' but it didn't make any difference. Thank you again for your input. Regards muvoda.

Re: Connected devices.

Anonymous — Thu, 20 Jan 2022 15:11:53 GMT

Hey @muvoda,

In the external inputs menu, there's an option called ''Manage Inputs'', you can edit the inputs, change the naming and I think remove them as well.

Hope it helps.

Re: Connected devices.

muvoda — Fri, 21 Jan 2022 18:53:09 GMT

Hi @Anonymous, thanks for taking the time to respond, I have had a look at that, but all you can do is 'Hide' or 'show' you cannot delete, and ironically, the unused devices that I have got rid of are showing (STILL) in the sync device's menu, weird, I really don't think there is anything else that I can think of, apart from a factory reset and you know what I feel about that, so I am just going to leave be. So thanks again. Regards muvoda.

Re: Connected devices.

Anonymous — Tue, 25 Jan 2022 10:11:45 GMT

This may be a far fetched idea, but can you disable Bravia Sync, do a soft reset, and see if they're still there or not before enabliling it once more?

Re: Connected devices.

muvoda — Tue, 25 Jan 2022 14:17:15 GMT

Hi, that is an excellent idea, I don't know why I never thought of it, I will definitely have a go at it and post my results, thank you so much @Anonymous.

Re: Connected devices.

Anonymous — Wed, 26 Jan 2022 15:54:03 GMT

Hopefully it's not just an idea, and it can actually work! Waiting to hear the good news from you, fingers crossed.

Re: Connected devices.

muvoda — Thu, 27 Jan 2022 09:59:37 GMT

Hi, I will post at the weekend because of work issues. Cheers muvoda.

Re: Connected devices.

Anonymous — Thu, 03 Feb 2022 16:01:43 GMT

Sure, take your time and hope next time you have good news for us!

Re: Connected devices.

muvoda — Thu, 03 Feb 2022 18:39:50 GMT

Hi all, sorry I haven't reported back, I'm working away from home at the moment and probably will not return until a week on Fri, so please bear with me and as soon as I get the time I will post my results, I do apologise. muvoda.

Re: Connected devices.

muvoda — Mon, 07 Feb 2022 16:23:11 GMT

Hi guys, no luck I'm afraid, I suppose I will have to live with it, I refuse to do a factory reset because it's all set up how I want it, so I'm afraid there is nothing more I could try, thanks for all your input, I'm a little annoyed but it's something I can live with, Take care all. Regards muvoda.

Re: Connected devices.

Anonymous — Mon, 07 Feb 2022 16:59:32 GMT

Thanks for letting us know, and hope this gets fixed in the future software update without you having to perform a factory reset for the TV.

Re: Connected devices.

muvoda — Mon, 07 Feb 2022 17:16:47 GMT

Yeah too right, You would have thought Sony would have a 'delete device' button on a year old tv? Surely I am not the only person that decides to change connected devices🤔 so why 'SONY'? don't you have a button so you can delete unused devices instead of them piling up when not connected, people change, devices change, the world changes, obviously SONY DONT. Take it easy all. muvoda.

Re: Connected devices.

Anonymous — Wed, 16 Feb 2022 15:54:49 GMT

Hopefully this gets changed in the next software update, and you won't have to do a factory reset for the TV.

Re: Connected devices.

muvoda — Wed, 16 Feb 2022 20:13:03 GMT

No, no factory reset for me, everything is working as it should, apart from the 'ghost devices' that I have got rid of, I am just glad that I don't have to keep looking at them, thanks anyway for your input and let's hope they sort this problem out, sooner rather than later. Regards muvoda.

Re: Connected devices.

HannahEd01 — Thu, 17 Feb 2022 16:41:11 GMT

Hey muvoda, why don't you do a factory reset? I do it for all of my devices, even my phones, every now and then to improve the overall OS performance, I'm the one who sets it up so not a big deal for me. Just interested to know your point of view.

Re: Connected devices.

muvoda — Thu, 17 Feb 2022 18:00:08 GMT

Hi @HannahEd01 thank you for your input, I will probably do a factory reset but not at the moment, I'm busy with work and I don't get much time, I know it's just a matter of pressing a button but I will bide my time and post the results when I get around to doing it. Kind regards muvoda.

Re: Connected devices.

Anonymous — Fri, 18 Feb 2022 18:00:27 GMT

Sure buddy, take your time with it and hopefully you don't need to do a factory reset for it.

Re: Connected devices.

muvoda — Fri, 18 Feb 2022 20:08:18 GMT

Hi @Anonymous, yeah I will, but I am so annoyed with Sony, this definitely needs to be sorted out, hopefully on the next update, fingers crossed. Cheers muvoda.