topic Re: KD43XH8096: USB Headset causes trouble for playback in Android TV

KD43XH8096: USB Headset causes trouble for playback

c_bech_0909 — Mon, 14 Dec 2020 14:22:07 GMT

Hi all

Just a few days ago, my USB headset (Jabra Evolve) have started causing playback problems on my BRAVIA KD43XH8096.

The issue only occurs in some Apps (Netflix, Disney, HBO, ViaPlay), but not in others (YouTube for example).

It seems like whenever the USB is plugged in, the app immediately rejects playback, as if it is a security measure.

Has anyone experienced anything similar, and know the cause of this problem?

Re: KD43XH8096: USB Headset causes trouble for playback

Joe_Dohn — Thu, 17 Dec 2020 09:44:21 GMT

Try clearing the cached data for the TV (under Device Preferences - Storage - Internal Shared Storage - Cached data) and restart it by holding the power button for a few sec.

Re: KD43XH8096: USB Headset causes trouble for playback

c_bech_0909 — Thu, 17 Dec 2020 10:36:13 GMT

I cleared the cache, and cut the power to the set for 3 minutes.

Problem persists, i'm afraid.

Best regards

Christian

Re: KD43XH8096: USB Headset causes trouble for playback

Win_88 — Wed, 23 Dec 2020 16:54:46 GMT

I never heard of such issues before. Did they used to work before? It sounds like a compatibility issue

Win_88