topic Rif.: Sony XE9005 in Android TV

Sony XE9005

robmello — Fri, 22 Mar 2019 12:53:27 GMT

So, after less than a year my TV is stuck in a reboot loop. I have tried factory reset. Any other suggestions?

jumpsuit — Fri, 22 Mar 2019 13:02:11 GMT

You could try another factory reset, but if no luck after that

then you'll have to phone Sony Support.

Let us know what they say.

Thanks

Marino.Manolo — Fri, 22 Mar 2019 13:29:21 GMT

Try to keep the TV unplugged from the power supply for at least 10 minutes, and if you used it turn off your home Wi-Fi, after try again.

Manolo

robmello — Sun, 24 Mar 2019 15:41:09 GMT

Thanks for your help guys.

I've traced the problem to the VPN app I am using - I can see there is a long running thread on this.