topic Re: After update to Nougat it is not possible to update manually installed APKs or install new ap... in Android TV

After update to Nougat it is not possible to update manually installed APKs or install new app from

bronzika — Mon, 23 Apr 2018 13:07:18 GMT

Hi,

After Nougat update, I saw that install button is greyed out while update is started of the application that was manually installed from APK. Also, I can't install new applications via APKs.

I saw the same problem was seen on Philips Android TV and Philips acknowledged the issue and released the fix.

Is Sony aware of this issue and is there a fix?

BR//

Re: After update to Nougat it is not possible to update manually installed APKs or install new ap...

Sean_Mc — Tue, 24 Apr 2018 14:42:57 GMT

Hi bronzika,

Welcome to the Sony Community.

Can you let me know which Sony product you are referring to?

Cheers,

Sean Mc

Re: After update to Nougat it is not possible to update manually installed APKs or install new ap...

bronzika — Wed, 25 Apr 2018 06:10:07 GMT

Hi Sean,

Thanks for the welcome!

The model is XBR-55X850C.

BR//

Re: After update to Nougat it is not possible to update manually installed APKs or install new ap...

batee5 — Thu, 26 Apr 2018 09:42:18 GMT

Hi bronzika,

I checked the model of your TV and it appears to be an American model so it's best to check with Sony support US or the US community pages to get more accurate info as Sony UK doesn't support installing apps from another source other than the Google Play Store.

Hope this helps.

Batee5

Re: After update to Nougat it is not possible to update manually installed APKs or install new ap...

bronzika — Thu, 26 Apr 2018 12:31:42 GMT

Hi batee5,

my mistake... the model is KD 55X850c, bought in Croatia.

Before the update there was no problem in installing applications manually.

BR//

Re: After update to Nougat it is not possible to update manually installed APKs or install new ap...

Almou_10 — Tue, 01 May 2018 08:35:52 GMT

Hi bronzik,

I think this might be related to a security update with the firmware. I guess in both cases sideloading is not recommended by Sony either before or after the update.

Cheers,

Almour_10

Re: After update to Nougat it is not possible to update manually installed APKs or install new ap...

Flashlab2 — Tue, 01 May 2018 11:19:12 GMT

Yes, you still can:

On the install menu you'll see that the install button is greyed out.

Press the Action menu button on your remote.

Press it again to make the menu disappear again.

Now the Install button will work again.

Re: After update to Nougat it is not possible to update manually installed APKs or install new ap...

bronzika — Wed, 02 May 2018 07:38:29 GMT

Many thanks, Flashlab!

That did the trick.

I guess it is a feature and not a bug?!

BR//