topic Re: Xbox one x HDR issues (KD55X8507C) in Android TV

Xbox one x HDR issues (KD55X8507C)

Bravestarr — Sun, 19 Nov 2017 21:02:40 GMT

Hi all,

i am am experiencing issues with HDR gaming on my Sony tv. I have the enhanced HDMI on and all the green ticks are active on my Xbox one x settings.

when going into a game that uses HDR the image is suddenly washed out and dull.

Has anyone else experienced this, or have a fix?

Re: Xbox one x HDR issues (KD55X8507C)

memoryweaver — Mon, 20 Nov 2017 12:37:03 GMT

On my XE90 the Xbox One X HDR picture initially looked as you describe — You will probably need to set up the picture settings again — The brightness and contrast should both be set at maximum (brightness was auto-set to max, by the tv, but contrast was at 50% making the picture look washed out). I also found Cinema Home mode to be slightly better than Cinema Pro. If you have blackpoint and gamma, they can be left at default. Various dynamic contrast enhance functions are specific to the model of tv -you can try tweaking some of these but the base contrast is usually the culprit...

Re: Xbox one x HDR issues (KD55X8507C)

Bravestarr — Mon, 20 Nov 2017 17:40:59 GMT

I understand that I could change all setting to suit the HDR setting but this is only useful when games utilise the HDR mode. So this would result in a vice versa issue with the standard image setting being poor. I hope this issue gets resolved by either Sony or Microsoft in an update, but for now I will stick to 4K with vivid settings as I said earlier the image is amazing.

Re: Xbox one x HDR issues (KD55X8507C)

les2050 — Tue, 21 Nov 2017 08:59:58 GMT

I was having the same issues on my xbox one S it was really bugging me the picture quilty was terrible couldnt find a fix. i upgraded to xbox one X as alot of people were complaining of bad picture quilty and blaming one S upscaling in HDR problem. one x was defently better but i did have to play with the settings alot to get them how i needed them, Also check your FIRMWARE version as autoupdate on the TV said i was uptodate but when i checked sony website there FIMRWARE was newer. i ran update via usb then after did update factory reset the TV. picture quilty is now amazing and im very happy, before this i was about to get rid of sony tv. i have kd-55x8509c the list of fixes on sonys website for HDR /4k Fixes and gaming input lag were impressive and id say fimrware fixed all my issues.

Alex

Re: Xbox one x HDR issues (KD55X8507C)

NRG117 — Thu, 23 Nov 2017 10:48:05 GMT

Bringing this over from a similar post i made earlier.

Re: Xbox one x HDR issues (KD55X8507C)

Jecht_Sin — Sat, 25 Nov 2017 08:02:30 GMT

@NRG117 wrote:
It says set your tv colour space to BT2020 on your TV ( Action menu - picture - advanced settings - colour - colour space - Change from auto to BT.2020 ) Tried it myself [...] Its definately better.. My guess is the TV colour space auto setting is not picking up the x1x HDR setting.

Yeah, apparently there is a bug with the HDR as well. I proceeded like you with HDR videos downloaded from YouTube via computer. Apart that only Plex plays them as HDR (with the HDR logo in picture settings), even so I must set the colour space to BT.2020 manually to get decent colours.

The problems is that those values are global, so when I switch to SDR content BT.2020 still applies and the colours get far too saturated. One would expect Sony to work on/fix at least THAT.

Re: Xbox one x HDR issues (KD55X8507C)

pashear1892 — Mon, 27 Nov 2017 11:42:33 GMT

Link to the firmware you used via USB please?

thx in advance

Re: Xbox one x HDR issues (KD55X8507C)

NRG117 — Mon, 27 Nov 2017 12:21:09 GMT

Re: Xbox one x HDR issues (KD55X8507C)

pashear1892 — Mon, 27 Nov 2017 12:26:08 GMT

Have you a link to the fw you used please? (aplogies if this has posted twice).

Re: Xbox one x HDR issues (KD55X8507C)

YAY87XONE — Wed, 29 Nov 2017 06:06:42 GMT

I had the same problem with my Xbox one x on the Sony X900E. Turns out you should not force the tv to put out HDR10 but set it to auto. The Dashboard ( or “home”) isn’t in HDR so when set to auto the tv will put it on HDR automatically if a game or app that supports HDR is opened. For me this solved the issue. Good luck.

Re: Xbox one x HDR issues (KD55X8507C)

YAY87XONE — Wed, 29 Nov 2017 06:09:54 GMT

let Me know if this works out for anybody so we can spread the word for the poor souls who are having this problem. I’ve been struggling with it all day now so I was really excited when I finally got it to work

Re: Xbox one x HDR issues (KD55X8507C)

Jecht_Sin — Wed, 29 Nov 2017 07:39:29 GMT

I had this video appearing in my suggested list (I follow that channel once in a while):

Apparently the HDR is broken in both Android TV AND the Xbox One X. the good news is that in the beta release of the Xbox OS (Windows?) it should have been fixed.

Re: Xbox one x HDR issues (KD55X8507C)

YAY87XONE — Wed, 29 Nov 2017 13:58:04 GMT

Oh I forgot. I actually have the beta and maybe that’s why it’s working correctly.