topic Re: How do I stop the message box appearing in Android TV

How do I stop the message box appearing

tweacle — Sat, 25 Nov 2017 18:26:38 GMT

I have a XE7002 and watch stuff in HD no problem. When adverts come on they obviously are not HD. When the program comes back on in HD it comes up with a a bar at the top for abour 5 secs saying "HDMI 1 " and other stuff.

Is there anyway I can stop this keep popping up?

Thanks

Re: How do I stop the message box appearing

Bioarm — Sat, 25 Nov 2017 23:07:10 GMT

I just got the KD49XE9005 model and I'm now getting this problem too. I've had the tv a week and it's only just started doing it the last few days. Mine also does it when I change channel on my virgin v6 box, it's becoming increasingly annoying now.

Re: How do I stop the message box appearing

Owen_G — Tue, 28 Nov 2017 15:04:55 GMT

Hi there,

It may be best to take a good look through the Product Manual, as this should have the info you're looking for: http://bit.ly/2wqjZOb. Please let us know if you have any further difficulties, and we'll do our best to advise.

Thanks,

Owen